Law Offices of Robert Ozeran — Legal Policies
**Effective Date:** [January 1, 2025]
This document contains copy‑ready content you can publish at **/legal**, including: (1) Privacy Policy (CPRA‑compliant), (2) SMS Messaging Privacy Addendum, (3) Terms of Use, (4) Website Disclaimer, and (5) Accessibility Statement. An HTML block is included for each section.
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1) Privacy Policy (CPRA‑Compliant)
**Who we are**
Law Offices of Robert Ozeran (“Ozeran Law,” “we,” “us,” or “our”). Address: 5404 Whitsett Ave., Suite 212, Valley Village, CA 91607. Contact: [info@ozeranlaw.com](mailto:info@ozeranlaw.com) | (310) 999‑9989.
**Scope**
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our services. California residents have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, **CPRA**).
**Information we collect**
• Identifiers: name, email, phone number, postal address, IP address, device identifiers.
• Professional/Case Information: employer, incident details you share with us.
• Internet/Network Activity: pages visited, referring/exit pages, timestamps, and similar data.
• Communications: emails, calls, and messages (including SMS if you opt in—see SMS Addendum).
• Files you upload: documents, images, or other materials you choose to send.
**Sources of information**
Directly from you, automatically via our website (e.g., cookies), and from service providers (hosting, analytics, business texting platforms, scheduling tools, etc.).
**How we use information**
• To provide and improve our legal services and our website.
• To communicate with you (including appointment reminders and case updates if you opt in to SMS).
• To maintain security, prevent fraud, and comply with law.
• For analytics, site performance, and recordkeeping.
**Sharing of information**
We **do not sell** personal information. We may disclose personal information to:
• **Service providers** (e.g., web hosting, analytics, communications) under contracts restricting their use to performing services for us;
**Professional service providers* (e.g., co‑counsel, experts) at your direction or as permitted by law;
**Authorities* where required by law, legal process, or to protect rights and safety;
**Business transfers* in connection with a merger, acquisition, or similar event.
**Retention**
We retain personal information as long as reasonably necessary for the purposes above, to comply with legal/ethical obligations, and consistent with our record retention schedule, then delete or de‑identify it.
**Security**
We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is 100% secure.
**Your CPRA rights (California residents)**
You may have the right to: (1) know/access categories and specific pieces of personal information we collected; (2) request correction; (3) request deletion; (4) limit the use/disclosure of sensitive personal information; and (5) not be discriminated against for exercising your rights. To exercise rights, contact us at [info@ozeranlaw.com](mailto:info@ozeranlaw.com) or (310) 999‑9989. We may verify your request and, where permitted, respond via an authorized agent.
**Children’s privacy**
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
**Changes to this Policy**
We may update this Policy; changes will be posted with a new Effective Date.
**Contact us**
Law Offices of Robert Ozeran, 5404 Whitsett Ave., Suite 212, Valley Village, CA 91607
[info@ozeranlaw.com](mailto:info@ozeranlaw.com) | (310) 999‑9989
2) SMS Messaging Privacy Addendum
**What we collect for SMS**
Phone number, message content, timestamps, delivery/read status, keyword interactions (e.g., HELP/STOP), and carrier information. If you text us documents or photos, we collect those too.
**How we use SMS data**
• To send case/appointment updates, intake/status messages, reminders, and related client communications.
• To maintain records of consent, troubleshoot delivery, and prevent spam/abuse.
• To comply with legal obligations and our recordkeeping policies.
**Sharing**
We do **not** sell your personal information. We share SMS data only with service providers that enable texting (carriers and our business texting platform) under contracts limiting their use to providing services for us, or when required by law.
**Your choices**
• **Opt‑out:** Text **STOP** to end SMS messages. You can also call (310) 999‑9989 or
